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Why CISOs need to stop raising awareness and start coaching

Why CISOs need to stop raising awareness and start coaching

Category
Improving security behaviours
By
Max Kurton, CultureAI
By Max Kurton
Date
14th Nov 2022
For
Security awareness pros

Depending on the organisation's structure and current titles, the chief information security officer (CISO) may be referred to as the chief security architect, the security manager, the corporate security officer, or the information security manager. When the CISO is also in charge of the company's general corporate security, which covers its personnel and facilities, they may be known as the chief security officer (CSO). These titles alone make it easy to see how much responsibility falls on the CISO's shoulders.

To ensure that business objectives are in line with IT and security strategies and to manage risk rather than just implementing tactical security technologies, CISOs are being given cross-functional leadership responsibilities. This is because security is becoming more and more critical to business success. While CISOs are in charge of establishing the company vision, strategy, and programs to safeguard information assets, they also have to exert influence across the board and lower human risk one individual at a time.

An organisation's most valuable resource is its workforce, yet it also has one of its significant weaknesses. 40% of workers have acknowledged opening an attachment or clicking a link from an unknown source. CISOs are aware that the only effective means of influencing behaviour change and reducing human risk are security awareness initiatives. According to the most recent TechTarget IT Priorities poll, end-user security training is a high priority for businesses.

However, not every security training program is made equal. Changing someone's behaviour is challenging, but there are tried-and-true methods to embed knowledge for sustained behaviour change.

Successful cyber security initiatives include a thorough and continuing methodological approach that considers your firm's unique demands and goals.

It would seem that many people still need to be persuaded of the advantages cybersecurity training brings to information security.


Build a culture of security

Developing a security culture has long been seen as the holy grail for chief information security officers (CISOs). Beginning with the obvious, cybersecurity training makes your business more secure, but that goal is notoriously hard to achieve

With the help of more human risk management platforms, organisations are heading in the right direction.

Creating a culture of security means building security values into the fabric of your business. Training that covers situational awareness (why someone might be at risk) plus work and home-life benefits is an excellent way to bring people on board. Making your team aware of the many threats, from data breaches to phishing attacks, will keep them from making simple mistakes that could threaten your organisation's safety.Suppose your teams are uninformed about the capabilities of hackers. In that case, an organisation could be put at risk from an employee checking their email on a smartphone while using a public Wi-Fi network, for instance. If everyone in your business takes the same security measures, a breach will likely happen sooner rather than later.

Advanced training platforms can help monitor and develop a security culture, making people your first defence against social engineering attacks.


Strengthen technological defence against cyber threats

Technology-based barriers are a powerful tool for stopping breaches. But human involvement is necessary for technical defences. Firewalls must be activated. Security alerts must be taken seriously. Updates to the software are required.

Today, few companies would even consider operating without technical defences. And yet, technical relationships cannot reach their full potential without cybersecurity education and security training.

Nowadays, attackers hardly ever bother to try to attack businesses solely through technological means. People are the main target of today's attackers because they are thought to be an easy way into secured networks.


Find out how to coach staff effectively

You will learn how to go from raising awareness to structured human risk management.

Saved time and money

Your team's cybersecurity training is another wise investment. Data breaches and other attacks cost businesses $400 billion annually. A single attack in the US may cost a company $15.4 million. Therefore, the expense of top-notch cybersecurity training is more than justifiable if it stops just one assault. 

Naturally, time spent is treated in the same manner. Your team would use a lot of effort to patch up the gaps and repair the damage if an attack happened. Focusing on business operations during that time would be a much better use of the time. But with an effective cybersecurity training platform, constant delays and time issues can be prevented.


Developing your staff

You don't want your staff to question their decisions. If people are aware of the appearance of a phishing email, they are less likely to consider opening the dubious message. Instead, they'll report it right away. This assurance is crucial.

Employees will be less likely to commit the kind of human error that could result in a devastating breach if they are empowered to act confidently and informed of the consequences. They won't waste as much time second-guessing their choices or waiting to consult IT about a straightforward issue. 

With the correct information, teams can defend themselves against common dangers and events. So, it's worth remembering that security training doesn't just keep people safe at work. It also keeps them safe from cyber security threats, phishing and social engineering in their personal life.

Remember, if cyber security training does what it's supposed to do in threat prevention, it isn't just an employer benefit. It's an employee benefit, too.


Inspire trust in your clients

Consumers are becoming more conscious of cyber threats. Additionally, they want to feel protected and safe as clients.

There needs to be 100% confidence that they will not be involved in a data breach relating to any shared data within your company. Building trust from the outset of the relationship means that it increases the likelihood of renewals.

You will also be able to demonstrate that you have a proactive approach to business by providing peace of mind without your client needing to ask for it. This lets both parties focus on what is required for the deal and the relationship.

This implies that a company that improves cyber security will win over customers' trust. And everyone is aware that a reliable company fosters consumer loyalty.