Just launched: Interventions Playbooks - context aware security automation

Preamble

Security Operations Centre (SOC) teams have never had it easy - but today, the complexity of defending against cyber threats has taken on an entirely new dimension.

You’ve secured endpoints, networks, and cloud infrastructure. But the biggest threats are at the human layer, where visibility is lacking and most breaches begin.

The 2025 Verizon DBIR confirms it: nearly 60% of breaches involve a human element - whether through mistakes, manipulation, or misuse.

This isn’t about blaming users. It’s about defending a surface that most tools can’t even see.

That’s where CultureAI comes in. And with today’s launch of Intervention Playbooks, we’re giving SOC teams a whole new level of control, automation, and visibility over how human cyber risks are detected and addressed.

Traditional Tools Unequipped for Human Risk

Let’s be honest. Most security tooling treats human risk as an afterthought. You might get alerts about weak passwords or unsafe SaaS behaviour - but then what? You're left chasing users down manually, or worse, ignoring the alert altogether because there are higher-priority fires to fight.

Over time, this leads to:

• Alert fatigue from high volumes of low-context signals

• Manual effort chasing risky behaviours with no guaranteed outcome

• Gaps in visibility around how interventions are actioned or whether they work

• Stagnant processes that are hard to test, iterate, and scale

Security teams are resource-constrained and time-poor. What’s needed isn’t just detection—it’s automated, intelligent response.

Introducing Intervention Playbooks

Intervention Playbooks are a powerful new way to define how your team defends against human risks automatically, using the real-time context of every detection.

Instead of reacting manually to every weak password or risky click, you can now design flexible workflows that run the right action at the right time - with the precision, transparency, and control your team needs.

What can you do with Intervention Playbooks?

• Nudging users to mitigate the detected risk in Slack

• Coaching users with risk-specific warning banners in the browser

• Integrate your security workflows via creation of Jira & ServiceNow tickets or use event hooks to send data to your SIEM/SOAR platforn

• (Coming soon) Trigger actions based on risk score thresholds, for even more tailored response

Why It Matters: Context-Aware, Scalable Automation

The power of Playbooks isn’t just in automation - it’s in contextual automation.

Playbooks will use real-time data from the CultureAI platform to determine when to run and who to target. You can add conditions such as:

• Exclude certain SaaS platforms

• Only trigger for “critical” severity events

• Filter based on detection time or event source

This means you will be able to target interventions surgically, avoiding noise while ensuring real risks are resolved quickly.

Manage Risk with Confidence

With the new Intervention Management Page, your team can now:

• See every playbook and how it works

• Track every intervention event - what triggered, what ran, and the result

• Filter and search logs to investigate trends or failures

• Tweak and improve playbooks without guesswork

No more black boxes. You’re in control of your automation strategy, with clear evidence of what’s working—and what isn’t.

Close the Loop Automatically

(Coming soon) You can now automatically update the status of risk cases based on what your playbooks do. So if a user remediates their behaviour after a nudge, the case can close itself.

This reduces SOC workload and keeps your case queues focused on unresolved risk.

What It Means for Your Team

More Time: Automate repetitive follow-up and remediation tasks
Fewer Alerts: Cut through the noise by targeting only what matters
Better Outcomes: Reduce human-layer risk without increasing manual effort
Total Control: Know exactly what’s running, why, and with what result
Continuous Improvement: Iterate and evolve your response strategy with ease

The Future of Human Risk Response

Intervention Playbooks mark a significant step in our journey toward building a context-aware human-centric security platform; one that doesn’t just alert you to human risk but actively helps you reduce it at scale.

If you’re ready to move from detection to action—and free your team from the endless cycle of alerts and manual follow-up—Intervention Playbooks are for you.